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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Senteno

Joseph Senteno

November 3, 2025

5  out of  5
rating by Joseph Senteno
"Very Professional and experienced. Understands people and their needs. Great energy!"
We responded:
"Hey Joseph! We appreciate your feedback and are glad our team made a strong impression with their professionalism and understanding. Your support means a lot to us."
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Alan

November 3, 2025

5  out of  5
rating by Alan
"Jocey was very patient, very knowledgeable and offered help whenever I need it."
We responded:
"Hey Alan! We’re happy to know Jocey made your experience a good one and took the time to answer your questions. She’ll be glad to know her patience and knowledge stood out to you."
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Virginia Walker

November 3, 2025

5  out of  5
rating by Virginia Walker
"Joshua Loftin embodies every aspect of exceptional customer service. Josh was professional and very knowledgeable of the State Farm products. He explained in detailed about the automobile and renter policies including the available discounts with each premium.Joshua was polite, courteous, respectful and extremely patient with me. I rate my overall experience with Joshua Loftin as outstanding and a 10 +. Sincerely Laquitta Walker"
We responded:
"Hey Virginia! Thanks so much for sharing that with us. We’re so glad Joshua made your experience such a positive one and took the time to explain the details of your auto and renter’s insurance. He’ll be happy to know his professionalism and patience stood out. We truly appreciate you taking the time to share your experience."
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Jermaine Johnson

October 30, 2025

5  out of  5
rating by Jermaine Johnson
"Phenomenal customer service & detail"
We responded:
"Hey Jermaine! We’re happy you’ve had a great experience with our team and that our auto and renter’s insurance have met your needs. Your feedback means a lot and helps us continue providing the kind of service you can count on."
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Terry Pettus

October 30, 2025

5  out of  5
rating by Terry Pettus
"Awesome agency!!!!"
We responded:
"Hey Terry! Thanks so much for sharing that with us. We’re so happy to know you think highly of our agency and the work we do for our customers. It means a lot that you took the time to leave a review."
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Rodney Hitchcock

October 24, 2025

5  out of  5
rating by Rodney Hitchcock
"Very helpful and very professional"
We responded:
"Thank you, Rodney, for your fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
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Paula Williams

October 23, 2025

5  out of  5
rating by Paula Williams
"Vert nice, knowledgeable, helpful and patient gentleman. I enjoyed working with him and felt safe and comfortable in changing my policy over. Paula Williams"
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Kyle Sherman

October 22, 2025

5  out of  5
rating by Kyle Sherman
"Saad has been a very helpful resource. He is extremely responsive, which is appreciated."
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Mary Stephens

October 21, 2025

5  out of  5
rating by Mary Stephens
"I spoke with both Kim and Josie from State Farm office. I found them both to be very knowledgeable, informative and friendly. I was on overload today and when I spoke with Josee, well, she simply eased my apprehension by her straightforward manner. She answered all my questions, regardless of how many times I asked the same ones Simply put, I so glad my real estate agent suggested I call them for homeowners and car insurance. I would recommend them to anyone"
We responded:
"Thank you, Mary, for sharing your experience! I'm happy to hear that we were able to provide you with the support and information you needed. It's wonderful to know that Josie's straightforward approach helped ease your concerns. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Ashia Jackson

October 17, 2025

5  out of  5
rating by Ashia Jackson
"I’ve had an excellent experience working with Saad Ahsan, my insurance account representative. He’s always professional, patient, and truly goes above and beyond to make sure everything is clear and taken care of. Saad takes the time to explain details thoroughly and makes what could be a stressful process feel simple and smooth. His responsiveness and attention to detail really stand out, and I always feel confident that my needs are being prioritized."
We responded:
"Thank you, Ashia, for sharing your positive experience! I'm delighted to hear that Saad has been professional and attentive in assisting you. It's wonderful to know that his efforts have made the process smooth and stress-free for you. We’re always here to help with any of your insurance needs!"
Profile photo of Alex Weiss

Alex Weiss

October 17, 2025

5  out of  5
rating by Alex Weiss
"I’ve been a customer with Kimberly Prusakowski’s State Farm agency for a good period time now, and I can honestly say it’s been the smoothest insurance experience of my life. From the moment I walked in Kimberly’s team made everything feel personal and stress-free. She took the time to really understand my needs : whether it was bundling home and auto for savings or tweaking my policy for that new electric vehicle, without any upselling pressure. Definitely recommend to everyone."
We responded:
"Thank you, Alex! I'm happy to hear that your experience with our office has been smooth and stress-free. It's great to know that Kimberly and the team have been able to meet your needs without any pressure. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Arash I

October 17, 2025

5  out of  5
rating by Arash I
"The best, most accurate, and easiest way to have insurance."
We responded:
"Thank you, Arash! I'm happy to know that you find our service accurate and easy. We aim to make insurance straightforward and reliable for everyone. If you ever need anything else, feel free to reach out!"
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Sarah Levitz

October 15, 2025

5  out of  5
rating by Sarah Levitz
"Thank you, Kimberly and the team, for going over my coverages and helping me get the best deal for my car insurance and home insurance! Knowledgable, kind, and patient!"
We responded:
"Sarah, thank you for your wonderful feedback! I'm so happy to hear that our team was able to assist you with your insurance needs. We always aim to provide knowledgeable and patient service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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James R

October 14, 2025

5  out of  5
rating by James R
"Excellent service"
We responded:
"Thank you, James! I'm happy to know you received excellent service. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
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Phyllis Dawson

October 14, 2025

5  out of  5
rating by Phyllis Dawson
"Josh was very knowledgeable, friendly, and professional, but not pushy. I would highly recommend using State Farm!"
We responded:
"Thank you, Phyllis! I'm happy to hear that Josh provided you with knowledgeable and friendly service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Christopher Hunt

October 6, 2025

5  out of  5
rating by Christopher Hunt
"Kimberly and their team are excellent to work with! The attention to detail and the true care in the conversations are unlike any other insurance experience I have ever had. Helped me with auto insurance, home insurance, and our life insurance. I feel much better since my conversation with them. I would highly recommend them to my friends and family!"
We responded:
"Thank you, Christopher! I'm glad you had a positive experience with us. We appreciate your recommendation. Let us know if we can help with anything else!"
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Anthony

September 30, 2025

5  out of  5
rating by Anthony
"Great agent to work with!"
We responded:
"Thank you, Anthony! I'm happy you found working with our office enjoyable. Let us know if there's anything else we can assist you with!"
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Yolanda Saxton

September 30, 2025

5  out of  5
rating by Yolanda Saxton
"Josh was very professional and helpful,"
We responded:
"Yolanda, thank you for your feedback! I'm happy to hear that Josh provided you with professional and helpful service. Our team is dedicated to delivering the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
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Lori Walker Davidson

September 27, 2025

5  out of  5
rating by Lori Walker Davidson
"Kimberly is the best! She saved me a significant amount of money and I have better coverage with State Farm. She broke everything down in an email and then called me to explain. She is kind, honest, and thorough and I appreciate her so much!"
We responded:
"Thank you, Lori! I'm so happy to hear about your positive experience with our office. It's wonderful that we were able to help you save money while improving your coverage. Our dedication to providing clear and thorough explanations is something we truly value. If you ever need anything else, feel free to reach out!"
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Levi White

September 25, 2025

5  out of  5
rating by Levi White
"Great team! Very quick response and a pleasure to do business with!"
We responded:
"Levi, thank you for your fantastic review! I'm happy to hear that our team provided quick responses and made your experience enjoyable. Let us know if there's anything else we can assist you with!"
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Antonio Monfort

September 22, 2025

5  out of  5
rating by Antonio Monfort
"Great service cheap and on time."
We responded:
"Antonio, thank you for your review! I'm happy to know you found our service affordable and timely. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
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David Izzi

September 17, 2025

5  out of  5
rating by David Izzi
"Kimberly and her staff are superb. Very prompt and professional."
We responded:
"Thank you, David! I'm happy to hear that you found our team prompt and professional. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Bria M

September 16, 2025

5  out of  5
rating by Bria M
"I had such a great experience with Saad Ahsan. He went above and beyond to help me, even taking my call over the weekend so I could avoid a lapse in my insurance. That kind of dedication really shows how much he cares about his clients and the work he does. I truly appreciate all of his help and highly recommend him to anyone looking for an agent who genuinely loves what he does."
We responded:
"Thank you, Bria! I'm so happy to hear about your positive experience with Saad. His dedication to helping you, even over the weekend, truly reflects our commitment to providing exceptional service. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Trudeii Antwi

Trudeii Antwi

September 13, 2025

5  out of  5
rating by Trudeii Antwi
"I had an amazing experience working with Saad Ahsan at State Farm. He went above and beyond to make the whole process smooth and stress-free. Saad took the time to explain everything clearly, answered all my questions, and made sure I got the best coverage at a great rate. His professionalism, patience, and genuine care really stood out. I truly appreciate the marvelous job he did and highly recommend him to anyone looking for an agent who really puts clients first! I normally don’t write reviews but here’s a first."
We responded:
"Thank you, Trudeii, for sharing your wonderful experience! I'm delighted to hear that Saad made the process smooth and stress-free for you. His dedication and care are truly appreciated, and it's great to know you felt well taken care of. If you have any more questions or need assistance in the future, feel free to reach out!"
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Max Niden

September 13, 2025

5  out of  5
rating by Max Niden
"Just got life insurance!!! Kimberly is the best. Walked me through each step and was very detailed oriented on describing each policy. Great service! Great team."
We responded:
"Max, thank you for your fantastic review! I'm happy to hear that you had a great experience with our team. We’re committed to providing detailed and thorough service for all your insurance needs. Let us know if there's anything else we can assist you with!"